Contact Us

We’re here to assist you with any questions, concerns, or feedback—whether you need help with an order, want to learn more about our jewelry collection, or require styling advice. Reach out to us through any of the channels below, and our dedicated team will get back to you promptly.
 

Get in Touch

 
  • Email: For the fastest response, send us a message at service@shiluliemily.com. We aim to reply within 24–48 business hours.
  • Mail: If you prefer correspondence by post, write to us at:
     
    Emily Mmaitsi LLC
     
    23446 VISTA WAY
     
    MENIFEE, CA 92587
     
    United States
  • Online Inquiry: Visit our website https://shiluliemily.com/ and use the contact form (if available) to submit your query directly.
 

Frequently Asked Questions (FAQs)

 
Before reaching out, feel free to check our FAQs page for quick answers to common questions about shipping, returns, sizing, materials, and more. You may find the information you need right away!
 

Business Hours

 
Our customer service team is available during the following hours (PST):
 
Monday–Friday: 9:00 AM – 5:00 PM
 
Saturday–Sunday: Closed
 
Holidays: Closed (major U.S. holidays)
 

For Wholesale & Partnership Inquiries

 
If you’re interested in wholesale opportunities, brand collaborations, or media inquiries, please specify your request in your email to service@shiluliemily.com, and we’ll direct your message to the appropriate team member.
 
We value your trust and are committed to providing exceptional support. Thank you for choosing Emily Mmaitsi LLC—we look forward to connecting with you!